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E-commerce · Food & Drinks

Ice-Cube: ordering ice, like a premium product.

Ice-Cube produces and delivers crystal-clear ice cubes and crushed ice in Brussels and its outskirts. WebNest built its bespoke e-commerce: we repurposed the Odoo shop into a real ice-ordering site, with a choice of day and delivery slot, online payment and a promo code.

Client
Ice-Cube
Sector
Food & Drinks
Scope
Bespoke e-commerce
Project
January 2026
www.ice-cube.be
Preview of the Ice-Cube site by WebNest
The client

Ice-Cube produces and delivers premium ice in Brussels: ice cubes of absolute transparency with ultra-slow melting, and crushed ice.

For bars, restaurants, events and private customers, a premium product that deserved an e-commerce to match.

The challenge

The starting point.

Ordering ice isn't like buying a t-shirt. There's freshness, so logistics; the zone, so delivery limits; timing, because an event is prepared for a precise date.

The standard Odoo shop didn't fit these constraints. It had to be reshaped so it tells (and manages) the ice order.

Key objectives
Break out of the « standard Odoo shop » look
Manage delivery slots and zones
Encourage online ordering
Orders already organised on the Ice-Cube side
The solution

Our approach.

UX / Design

We started from Odoo's native e-commerce and reworked it in depth, until it was unrecognisable. A dark, crystalline world in the image of a high-end product, product pages designed around ice (formats, uses, benefits), and a reshaped order funnel, far from the generic Odoo checkout.

Technical

The centrepiece is delivery. We built the choice of day and time slot into the checkout, covering Brussels and its outskirts. Customers book their slot and pay online. On Ice-Cube's side, orders arrive already sorted by slot, so the whole delivery process runs smoothly.

Custom-built

To encourage ordering directly on the site, we set up a loyalty system: a promo code reserved for online orders, and free delivery above a certain amount. Enough to turn a phone call into a web order, simpler to handle and better organised.

The project in brief

What WebNest delivered.

Ice-Cube now has an e-commerce that looks like it: premium, clear, tailored for ice. The customer orders in a few clicks, chooses their delivery, enjoys a promo code, and Ice-Cube receives clean orders, already arranged by slot.

An Odoo shop transformed into a real ice-ordering machine: proof that a standard e-commerce becomes bespoke when you bend it to the client's trade.

FAQ

Frequently asked questions.

Why did Ice-Cube turn to a web agency specialising in Odoo?
Ordering ice is nothing like buying a T-shirt: there is freshness to consider, and therefore logistics, the delivery area and the timing of an event. The standard Odoo shop did not fit those constraints.
What was custom-built for Ice-Cube?
The choice of delivery day and time slot built into the checkout, covering Brussels and its outskirts: orders arrive already sorted by slot. Plus a loyalty scheme (a web-only promo code, free delivery above a certain amount) to shift phone orders to the website.
Can Ice-Cube update its shop without us?
Yes. Products, prices, time slots and delivery areas are all managed in Odoo, just like the orders themselves.
Can another food business in Wavre have the same kind of shop?
Yes. As soon as a product has to be delivered fresh, in a time slot and within a set area, a standard shop reaches its limits. It is the checkout that needs reshaping, not the catalogue.

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