No forced subscription
No automatic monthly fee. You only pay for maintenance when you have a request. If you need nothing for six months, you pay nothing for six months. Period.
Service · Odoo Maintenance · Belgium
Odoo Maintenance on demand, without forced subscription.
The maintenance of an Odoo website should not be a monthly fee that goes nowhere. WebNest, an Odoo web agency based in Brussels, intervenes when you need it, by the hour or at a fixed rate. Front-end fixes, scalable in QWeb, updates: you pay for what you use, never a penny more.
Odoo maintenance, WebNest version
Not a mandatory package, a real availability.
Many agencies impose a monthly maintenance subscription on their clients, whether there are requests or not. Our Odoo web agency, based in Brussels, operates differently, with three simple principles that respect your budget.
On demand
Front-end bug to fix, page to add, QWeb animation to tweak, module to activate: you write to us, we come back with a quote within 48 hours. No intervention without prior approval from you.
Total transparency
Hours consumed, deliverables, statuses: everything is tracked. You see exactly what has been done, by whom, when, and for what result. No "package consumption" that evaporates.
Types of interventions
Six frequent interventions.
What our Odoo web agency does most often in front-end maintenance of Odoo sites. If your request does not fall into these categories, we discuss it, frame it, and quote it.
Fixes
Display bug, form that returns nothing, broken image, dead link. We fix, we test, we deploy.
Hourly quotingEvolutive
Adding a page, creating a new template, design touch-up, adding a section. Small or large evolution.
Fixed pricingOdoo updates
Migration to a new version of Odoo, checking custom templates, front-end compatibility adjustments.
Fixed pricingOptimisation
Improvement of Core Web Vitals, technical SEO audit, image optimisation, CSS and JS refactoring.
Fixed pricingModule additions
Activation and front-end integration of an Odoo module (blog, events, newsletter, recruitment) on an existing site.
Fixed pricingAnnual audit
Once a year, we take a deep look at your Odoo site (performance, SEO, accessibility, code) and provide a report.
Fixed package
Everything included
Maintenance on demand, never forced.
The Odoo maintenance service from our web agency in Brussels relies on a simple workflow: you request, we quote, we execute, we invoice. No subscription, no commitment, no unpleasant surprises. Clean front-end code with each delivery.
Request an interventionIncluded as standard
Response within 24 working hours
Quote within 48 hours
Testing before deployment
Clean and commented code
Report after intervention
30-day guarantee
Options and add-ons
Preventive hours package
Regular semi-annual audit
Odoo updates monitoring
Performance monitoring
On-call outside working hours
Evolving technical documentation
* Indicative list, adjusted according to demand and project context.
Process maintenance
Five steps from request to delivery.
From your first Odoo maintenance request to the deployment of the fix or enhancement, the process is intentionally simple and quick. No unnecessary back and forth.
01
Request
Email, video call or form. Describe the need.
D + 002
Framing and quote
Costing by the hour or fixed price, within 48 hours.
D + 1 to 203
Validation
You validate or not, without commitment.
At your own pace04
Intervention
Code, tests, deployment in your Odoo.
According to quote05
Delivery
Report, invoice, 30-day warranty.
Within 48 hours after development
Billing formats
Three ways to pay for maintenance.
Depending on the nature and frequency of your need, we adapt. No imposed package, no fixed price to consume in bulk. You choose what fits your pace.
Small interventions
Ideal for one-off, short requests without long planning. Bug to fix, micro-adjustment, quick touch-up.
- Transparent hourly rate
- Quote within 48 hours
- No commitment
- Invoice after intervention
Framed evolutions
For broader requests: page addition, new template, module integration, redesign of a section. Fixed quote upon signature.
- Closed scope
- 40% deposit upon signature
- Balance upon delivery
- 30-day guarantee
Major evolution
When the evolution becomes a full project: custom new module, complete section redesign, addition of complex features.
- Specifications
- Planned sprints
- Milestone validation
- Iterative delivery
Who it is for
Three types of clients followed.
Long-term follow-up
You have an Odoo website that we developed. Maintenance follows naturally, we know your code, your templates, your challenges.
Takeover of existing site
Odoo site created by another agency or in-house. Initial code audit included, then management for future developments.
Delegated maintenance
You are an agency or a freelancer. You entrust us with the front-end Odoo maintenance of your clients. Partner pricing, with no hidden white label.
Maintenance questions
All about the Odoo maintenance.
Click on a question to open the answer. If yours is not there, we can discuss it via video call.
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Is there a mandatory Odoo maintenance subscription?
No, never. No forced monthly payments, no commitment period. You only pay for maintenance when you have a validated request.If you need nothing for six months, you pay nothing for six months. -
Why entrust your Odoo maintenance to a specialised web agency?
Odoo front-end maintenance requires knowledge of the specifics of the web module and QWeb: custom snippets, animations, hreflang, ERP integration. A web agency like WebNest has already encountered these patterns on 30+ sites delivered since 2024. A freelancer may be suitable for a simple fix, but for a business site, the agency ensures the quality of the code and consistency with what was delivered initially. -
How quickly do you respond to a request?
Response within 24 working hours on average. Quotes within 48 hours for defined interventions. For critical bugs (broken site, form down), we prioritise handling within the day. -
Can I call on you for an Odoo site that you did not create?
Yes. An audit of the initial code is included to check that we can intervene properly. If the site is "cobbled together" with dirty layers, we are honest and will guide you towards a redesign rather than a fragile patch. -
Do you manage major Odoo updates (version migration)?
On the front-end side, yes: checking the compatibility of your custom templates, CSS and JS adjustments if necessary. For the Odoo backend migration (business modules, data), we collaborate with an Odoo backend integrator, with no markup on this connection. -
What guarantee is there after a maintenance intervention?
Guarantee of30 dayson everything we deliver in maintenance. If a regression appears within this window on the treated scope, we correct it at no extra cost. Beyond that, it is a new intervention on estimate. -
How do I contact you for an intervention?
Email toinfo@webnest.be, contact form or 15 min video call via the link to schedule a call. For regular follow-up, we can open a direct channel (dedicated email or Slack if you have one). No third-party support, no chatbot: you speak to the person who codes your site. -
Do you work on Odoo sites outside Brussels?
Yes. WebNest is based in Brussels but maintains Odoo sites all over Belgium, France, Luxembourg, and further afield. Everything goes through your Odoo instance and via video call, so distance doesn't change anything. The site can be maintained in any language: in the team we speak FR, NL, and EN.
A maintenance request?
30 minutes, we look at your needs.
You describe what needs to be corrected or added, we tell you how we approach it and how long it will take. No commitment, no sales follow-up afterwards.